Jean Leizle Aquino, from the Philippines, has made Malta her home for the past nine years. Her journey in Malta has been both challenging and rewarding, particularly through her work at Casa Apap Bologna under HILA, a sector she finds immensely fulfilling.

Jean’s professional journey took a significant turn in August 2018 when she joined Casa Apap Bologna as a Support Worker. By 2021, she was promoted to the role of Key Worker. Jean’s decision to work with HILA was driven by her profound interest in the sector. This move allowed her to apply her extensive experience in healthcare while embracing new challenges and opportunities for growth.

Before her time in Malta, Jean’s career was rooted in the healthcare sector across different countries. She spent 13 years working as a midwife in Tripoli, where she honed her skills in handling sensitive situations and providing compassionate care to her clients and their families. Jean’s background as a midwife gave her a deep sense of empathy and compassion, qualities she brings to her current role at HILA.

Jean’s choice to work in the caregiving sector is driven by a heartfelt desire to care for others. She believes in sharing her love and compassion with the clients and service users, which aligns perfectly with HILA’s mission.

One of the most challenging aspects of Jean’s role involves managing the often difficult behaviours of clients. However, she views this challenge as an opportunity to ensure that clients receive the best possible care. Through effective teamwork, coordination, and support, Jean and her colleagues strive to provide a supportive environment for their clients. Despite the difficulties, Jean’s ability to remain calm and compassionate helps her navigate these situations effectively.

The most rewarding part of Jean’s job is witnessing the improvement in her clients. Seeing clients make progress and knowing that their relatives are pleased with the care provided at HILA brings her immense joy.

For Jean, working at HILA is not just a job, it is her world. The sense of community and mutual support among the staff and clients creates a family-like atmosphere, which is integral to her professional and personal satisfaction. Her story is a powerful reminder of the impact that compassion and commitment can have on the lives of those in need.